FREQUENTLY ASKED QUESTIONS


Since we have founded Arahan Web Studio, we have learnt a lot from our customers and answered several interesting questions. From these experiences and knowledge we craft this FAQs page to assist our customers.

Our website projects start at 299$ for starter package and range upward depending on your unique needs. You can check pricing table at home page –pricing table section for more details.

Our payment policy is simple. If you don’t satisfy, don’t pay any single penny! Yes, we are serious. Most web design companies collect 50% deposit after design sign off and before moving into programming, once they have completed and the final 50% is collected and your website is then scheduled for launch.
So if you are not happy with final result, then you will be losing 50% deposit that you have already paid!
For us, we trust on you and we trust quality of our products.
So we do different from others. After website is completely finished, we host your website on our server. You can see, check and use your website. We let our customers experience to their finished projects first. If you totally satisfy with what we have done for you, then you can purchase 100% of payment. We prefer cash and we also accept paypal payment. After the payment we will transfer your website to your domain.

We mostly focus for personal and small businesses. Because we would like to focus on helping small businesses to have online presence with beautiful, professional and functional websites in a quick way. For simple websites, we can deliver projects to customers as quick as a week.

Our starter and standard package websites take approximately 7 days to create. Our E-commerce websites take approximately 30 days to create. This time will vary from project to project. Please contact us to get a quotation.

For starter and standard packages we hand craft our websites base on templates for shorter and effective developing time. We make this websites to meet industrial standard of W3C (World Wide Web Consortium) . For business and professional package we build our websites on the Content Management System (CMS) platforms called Wordpress or Drupal depends on complexities and functionalities of projects.

Yes. You can request proposal for copy writing and content editing as an additional service.

Yes. We will help you source stock photos from sites such as www.crestock.com and www.istock.com.

Yes, you do. Every single website is hosted in a web server and you can login to your hosting account using Cpanel login username and password. We will provide the login credentials on request so that you can update, copy, backup and manage your website files as you like. It means everything that we build will be 100% owned by you. For any reason you decide you want to take your site to another hosting service and get another company to service the site, we will happily assist you in making the transition as effortlessly and efficiently as possible.

We use GoDaddy to purchase domain names and additional services related to domain such as SSL Certificate, privacy protection etc…

We use NetScriper and Arvixe for hosting service.Both of them provide good technical support to customers 24 hours a day, 7 days a week. If at any time you wish to move to a new web firm + web host, we will package up your site at no cost to send to the new firm. Though at that time, we will no longer be able to support your site.

To update content for Static Website, starter and standard packages it is necessary to contact us, send update content and photos to us. We will do the rest for you. You can request 5 times of complimentary site update within an annual contract.

For CMS sites, business and professional packages, a content management system, clients will be able to customized content with ease. Clients will have a web-based, easy-to-use interface that allows you or your client to log in and handle simple content updates as often as needed. However you can also request 5 times of complimentary site update within an annual contract.

We backs up all of our client's websites daily, weekly and monthly on rotation. If a site is needed to be fully restored, there is no cost to the client.

Yes and at no cost! You 100% own everything that we creates for you and if requested we will provide a one-time full backup of your website. If additional backups are needed there is a minimal cost of generally $70 for 30 minutes of labor.

You can learn step by step process of crafting a website at our process page. If you still have questions please feel free to contact us.

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